We operate a policy of accepting prescription request forms by written request only. This policy is strictly adhered to and our admin staff members are not permitted to accept verbal requests for medication at any time. This policy is in place to:
- Ensure maximum patient safety.
- Ensure that patients are aware of the medications they are requesting
- Reduce the risk of prescribing unnecessary medications.
- Ensure accurate records of patient medication requests are retained.
- Minimise human error.
Please allow at least 4 working days for your prescription request to be processed by the doctor. The prescription will be sent directly to your specified pharmacy. We recommend contacting the pharmacy in advance to check if your prescription is ready for collection. Please do not attend the practice.
We also recommend checking with your pharmacy if your prescription is due and that you require a new prescription.